Privacy Policy
Your privacy is important to us. Learn how Stack Messenger collects, uses, and protects your data.
Overview
Stack Messenger ("we," "us," or "our") operates with a strong commitment to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process your personal information.
By accessing or using Stack Messenger, you agree to this Privacy Policy. If you don't agree with our practices, please don't use our services.
Information We Collect
Account Information
When you create an account, we collect your name, email address, phone number, profile picture, and other details you provide.
Communications Data
We store and process your messages, file attachments, voice calls, and video calls to deliver our service.
Device Information
We collect information about your device type, operating system, unique identifiers, IP address, and app usage data.
Location Data
With your permission, we may collect your approximate location for enhanced services and security.
How We Use Your Information
We use your information to:
- Deliver, maintain, and improve our messaging services
- Process transactions and send transaction confirmations
- Respond to your inquiries and provide customer support
- Send service updates and promotional communications
- Prevent fraud and enforce our Terms of Service
- Comply with legal obligations
- Personalize your experience and improve our services
Data Sharing
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Third parties who assist us in operating our service
- Legal Requirements: When required by law or legal process
- Business Transfers: In the event of merger, acquisition, or asset sale
- With Your Consent: When you explicitly authorize sharing
Data Security
We implement industry-standard security measures to protect your information, including:
- End-to-end encryption for messages and calls
- Secure data centers with physical access controls
- Regular security audits and penetration testing
- Multi-factor authentication options
- Secure session management
While we strive to protect your information, no security system is completely impenetrable. We cannot guarantee absolute security of your data.
Your Rights
CCPA Rights (California)
If you're a California resident, you have the right to know, delete, opt-out of selling, and correct your personal information.
GDPR Rights (EU)
EU residents have the right to access, rectify, erase, and restrict processing of their personal data, as well as data portability and object to processing.
General Rights
You can manage your account settings, control notification preferences, and request a copy of your data at any time.
Contact Us
Privacy Inquiries
privacy@stackmessenger.com
Mailing Address
Stack Messenger, Inc.
123 Privacy Street
San Francisco, CA 94103
United States
We'll respond to privacy requests within 30 days.
Last updated: December 6, 2024
This policy is effective immediately for new users and will be effective for existing users 30 days after posting.